Smart Pool AI ("we", "us", or "our") manufactures the SP-1000 Smart Controller — a dedicated, wall-mounted pool automation panel — and operates the Smart Pool Kiosk app, Smart Pool iOS app, Smart Pool Alexa Skill, Smart Pool Google Home integration, and associated cloud services. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

1. Information We Collect

Depending on which product you use, we collect and store the following:

• Email address or System Name All — the email address or system identifier you use to authenticate with your pool automation system. Your PIN or password is used only to authenticate and is never stored on our servers.
• Pool configuration All — equipment objects, circuit names, body temperatures, and heater settings discovered from your authorized pool automation system.
• Installation ID All — your pool installation identifier.
• Authentication tokens All — secure tokens used to control your pool on your behalf. We never store your pool-system password or PIN. On iOS, your session credentials are stored in the device Keychain using iOS-provided encryption.
• Scene and schedule data All — named scenes and schedules you create (equipment states, light colors, timing).
• Activity log iPhone — a record of commands you send (e.g., "Spa turned on", "Pool temperature set to 95°F"), retained for 90 days for display in the app's Activity Log screen.
• Pool installation address All — the street address, city, state, and ZIP code of your pool installation, as registered with your pool automation system. This is used for service and support purposes, such as sending physical support materials or verifying your installation location.
• Pool contour map data All — if you consent to the Pool Map feature in the kiosk app, we use your pool installation address to fetch satellite imagery from Google Maps and generate a contour map of your pool shape. The satellite image thumbnail is stored on our servers. Your address is used solely for this purpose and is not shared with third parties. You may withdraw this consent at any time via Settings.
• Name and location Alexa — optionally retrieved from your Alexa profile (city, state, zip) to personalize the service.
• Subscription status iPhone — your active in-app purchase tier, managed via RevenueCat and Apple's StoreKit. We do not store payment card details.
• Usage data All — which commands you use and when, to improve the service. This data is sent to Mixpanel for analytics (see Section 4).
• Face ID / Biometrics iPhone — if you enable biometric login, your Face ID or Touch ID data is processed entirely by iOS. We never receive, store, or transmit biometric data.

2. How We Use Your Information

• To authenticate with your pool automation system's cloud service and execute pool control commands on your behalf.
• To store and retrieve scenes and schedules you create.
• To display your activity history in the iOS app's Activity Log.
• To manage your in-app subscription tier and unlock features accordingly.
• To send account-related emails (e.g., reconnect links, new-account confirmation) when relevant.
• To analyze usage patterns and improve the service (via Mixpanel analytics).
• To maintain service reliability and troubleshoot issues.
• To send service-related physical mail, such as command reference cards or support materials, to your pool installation address.
• To generate and display a satellite-based pool contour map in the Kiosk app, if you have given consent to the Pool Map feature.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your account data is stored in Amazon DynamoDB hosted in the United States (us-west-2 region). Data is encrypted at rest and in transit using TLS. On your iOS device, session credentials are stored in the iOS Keychain. Activity logs are automatically deleted after 90 days.

4. Third-Party Services

• Amazon Web Services (AWS) — cloud infrastructure (Lambda, DynamoDB, SES) used to run the service.
• Amazon Alexa Alexa — the voice platform used to deliver the Smart Pool Alexa Skill. Amazon's privacy policy governs data processed by Alexa. See Amazon's Privacy Policy.
• Apple iPhone — the App Store and StoreKit platform used to distribute the Smart Pool app and process in-app purchases. Apple's privacy policy governs payment and App Store data. See Apple's Privacy Policy.
• Google LLC Google Home — the Google Home platform used to deliver the Smart Pool Google Home integration. Google's privacy policy governs data processed by Google Assistant and Google Home. See Google's Privacy Policy.
• Google Maps Platform — used to geocode your pool address and fetch satellite tile imagery to generate your pool contour map, if you consent to the Pool Map feature. Your address is transmitted to Google Maps solely for this purpose. See Google's Privacy Policy.
• Anthropic — if you use the Pool Map feature, a satellite image of your property is analyzed by Anthropic's Claude AI model to identify the shape and features of your pool. No personally identifiable information is included in this request. See Anthropic's Privacy Policy.
• RevenueCat iPhone — manages and verifies subscription entitlements. RevenueCat receives your app user ID and subscription status. See RevenueCat's Privacy Policy.
• Mixpanel — anonymized usage analytics. You can opt out at any time by contacting us. See Mixpanel's Privacy Policy.
• Any third parties you explicitly authorize — if you grant additional integrations or services access to your Smart Pool account, those services are governed by their own privacy policies.

5. Cookies and Tracking

• Essential cookies — required for the site to function. Cannot be disabled.
• Analytics cookies — used by Mixpanel. Only set if you click "Accept all" in the cookie banner.

6. Data Retention

• Account data — retained while your account is active. You may request deletion at any time.
• Activity logs — automatically deleted after 90 days.
• Subscription records — managed by Apple/RevenueCat per their own retention policies.

7. Children's Privacy

Smart Pool is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Your Rights

You may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at the address below and we will respond within 30 days.

9. Changes to This Policy

We may update this policy from time to time. We will notify users of material changes by updating the effective date above. Continued use of the app or skill constitutes acceptance of the updated policy.

10. Contact

For questions, data deletion requests, or privacy concerns:
info@smart-pool.ai

Please read these Terms of Service ("Terms") carefully before using Smart Pool, including the iOS app, Android app, Kiosk web app, Amazon Alexa voice skill, and Google Home integration (collectively, the "Service"). By creating an account, linking your pool system, or using the Service, you agree to be bound by these Terms.

1. Description of Service

Smart Pool enables you to control a compatible Pentair IntelliCenter®, Pentair ScreenLogic® (EasyTouch, IntelliTouch), Jandy® iAquaLink® (iQ20, eXO), or Hayward® OmniLogic® pool automation system via the Smart Pool iOS app, Android app, Kiosk web app, Siri Shortcuts, iOS Home Screen widgets, Amazon Alexa voice skill, and Google Home integration. The Service is provided on a monthly subscription basis.

2. Authorization to Access Pool System

By using the Service, you expressly grant Smart Pool permission to access your pool automation system on your behalf, including for the purposes of authentication, equipment discovery, status retrieval, command execution, diagnostics, and ongoing maintenance and improvement of the integration. Smart Pool connects to your pool automation system's cloud service (or, where supported, directly on your local network) using credentials you provide (email and password, system name and PIN, or other authentication tokens depending on the system). Your passwords and PINs are never stored on our servers; only revocable session tokens issued by the manufacturer are retained, and you may disconnect at any time by signing out. See the Trademark Attribution section below for the list of supported systems.

This access includes pool and spa configuration, equipment status and operational settings, temperature setpoints and heat source preferences, location information (city, state, ZIP code) associated with your pool installation, and account information such as your name and email address.

This access is used to provide app functionality — including remote control, regional features such as temperature display, customer support, and service-related communications. Your passwords and PINs are never stored by Smart Pool. We do not sell or exchange your personal data with third parties for marketing or advertising purposes.

3. Pool Monitoring, Data Collection & Service Improvement

Periodic pool probing: Smart Pool may periodically query your pool system (even when you are not actively using the app) to collect operational data such as water temperature, air temperature, heater status, pump speed, and setpoints. This probing is used to provide features like heating estimates, session tracking, and usage analytics within your account.

Anonymized aggregate data for model training: We collect anonymous, de-identified pool operational data — including temperatures, heating durations, equipment runtimes, and outdoor conditions — and pool this data across all connected systems to train and improve our heater timing models and performance estimates. This data cannot be linked back to you or your pool. No personally identifiable information, account credentials, or location data is included in this aggregate dataset.

Your consent: By linking your pool system and using the Service, you consent to this periodic probing and to the use of anonymized operational data for service improvement and model training as described above. You may discontinue this by removing your pool system from the app.

3A. Pool Contour Map Feature

If you enable the Pool Map feature in the Smart Pool Kiosk app, you consent to the following:

• (a) Address use: Your pool installation address will be transmitted to Google Maps to determine the geographic coordinates of your property.
• (b) Satellite imagery: A satellite image of your property will be fetched from Google Maps and stored on Smart Pool's servers as a visual backdrop for the kiosk map display.
• (c) AI analysis: The satellite image will be processed by Anthropic's Claude AI model to identify the shape, features, and layout of your pool (e.g., pool shape, presence of a spa, tanning shelf). The AI response is used to generate a vector pool map displayed in the kiosk. No personally identifiable information beyond your address is included in this analysis.
• (d) Consent: This feature is entirely opt-in. You must explicitly tap "Build My Pool Map" in the kiosk to activate it. You may withdraw consent at any time through Settings → Reset Pool Map, which will delete your stored satellite image and map data.
• (e) Data retention: The satellite thumbnail and pool map descriptor are retained as long as your account is active. You may request deletion at any time.

4. Subscription & Billing

• Smart Pool is offered as a monthly recurring subscription. The iOS app is billed through Apple App Store; the Alexa Skill is billed through the Amazon Alexa Skills store.
• Billing occurs automatically on the same date each month.
• Prices are subject to change with reasonable advance notice.
• All subscription fees are non-refundable. This includes partial months, unused periods following cancellation, and any period during which the Service was unavailable due to circumstances outside our control.
• You may cancel your iOS subscription at any time through Settings → Apple ID → Subscriptions. You may cancel your Alexa subscription through the Alexa app. Cancellation takes effect at the end of the current billing period.

5. How Smart Pool Connects to Your Equipment

Smart Pool communicates with your pool system through each manufacturer's own cloud interface — the same interfaces used by their official apps. Smart Pool connects on your behalf, using your credentials, to control your own equipment. No additional hardware is required and nothing is physically connected to your pool controller.

Smart Pool connects through each pool automation system's published cloud interface — the same interfaces used by official apps and other home automation platforms — using credentials you provide. Specific connection methods vary by system; users authenticate with their existing accounts under that system's terms of service. See the Trademark Attribution section below for the list of supported systems.

Smart Pool is an independent product and is not affiliated with, endorsed by, or sponsored by Pentair plc, Zodiac Group, Hayward Industries, or any of their subsidiaries. "Pentair," "IntelliCenter," and "ScreenLogic" are registered trademarks of Pentair plc. "Jandy" and "iAquaLink" are registered trademarks of Zodiac Group. "Hayward" and "OmniLogic" are registered trademarks of Hayward Industries. These names are used only to describe compatibility.

6. Pool Safety & Disclaimer of Liability

Smart Pool is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by applicable law:

• We make no warranty that the Service will be uninterrupted, error-free, or that commands will execute as expected.
• We are not liable for any damage, injury, property loss, equipment malfunction, flooding, overheating, or any other harm arising from the use or inability to use this Service.
• We are not liable for incorrect commands being executed, commands failing to execute, or commands being delayed.
• We are not liable for any consequences resulting from Pentair's, Zodiac Group's, or any manufacturer's API changes, outages, access restrictions, or integration discontinuation.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the three (3) months preceding the claim.

You acknowledge that you should never rely solely on a voice assistant or app for safety-critical pool operations and should always have manual or physical overrides available.

7. Account & Access

• You must have a valid account with your pool system's manufacturer (Pentair, Zodiac/Jandy, or other supported system) to use this Service.
• You are responsible for maintaining the confidentiality of your credentials.
• We reserve the right to suspend or terminate accounts that violate these Terms or are used in an abusive or fraudulent manner.
• We may suspend or terminate access at our discretion with reasonable notice, except in cases of security concerns where immediate action is required.

7A. Third-Party Platform Integrations (Alexa, Google Home, Apple Home)

When you connect Smart Pool to a third-party voice or smart home platform (Amazon Alexa, Google Home, or Apple HomeKit), you are explicitly consenting to the following:

• (a) Platform access: The connected platform (Amazon, Google, or Apple) will be able to discover and control the pool equipment devices exposed by Smart Pool, including pool on/off, spa on/off, lights, water features, and temperature control.
• (b) Consent screen: Before completing the integration, you will be shown a consent screen within the Smart Pool app identifying which platform you are connecting and what access it will have. This consent is recorded in our system.
• (c) Data shared with platforms: Smart Pool shares device state information (on/off status, temperature readings, setpoints) with the connected platform in real time to support voice commands and automation routines.
• (d) Platform privacy policies: Once connected, the platform's own privacy policy governs how they process voice commands and automation data:
  • Amazon Alexa: https://www.amazon.com/privacy
  • Google Home / Assistant: https://policies.google.com/privacy
  • Apple HomeKit: https://www.apple.com/legal/privacy/
• (e) Disconnection: You may disconnect any platform integration at any time by unlinking Smart Pool from the respective platform's app. This terminates Smart Pool's ability to receive commands from that platform.

8. Acceptable Use

You agree not to:

• Attempt to reverse-engineer, bypass, or abuse the Service or Pentair's systems.
• Share your account credentials or API key with third parties.
• Use the Service for any unlawful purpose.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service at any time. We will make reasonable efforts to provide advance notice of significant changes. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Clark County, Nevada.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at:
info@smart-pool.ai

Smart Pool is an independent application. It is not affiliated with, endorsed by, or sponsored by Pentair plc, Zodiac Group, Hayward Industries, or any pool equipment manufacturer.

Trademark Acknowledgements

• "Pentair," "IntelliCenter," and "ScreenLogic" are registered trademarks of Pentair plc.
• "Jandy" and "iAquaLink" are registered trademarks of Zodiac Group.
• "Hayward," "OmniLogic," and "OmniHub" are registered trademarks of Hayward Industries.
• "Amazon," "Alexa," and "Echo" are trademarks of Amazon.com, Inc.
• "Google Home" and "Google Assistant" are trademarks of Google LLC.
• "Apple," "Siri," "HomeKit," and "App Store" are trademarks of Apple Inc.

These names are used solely to describe product compatibility. Smart Pool makes no claim of partnership, endorsement, or affiliation with any of these companies.

Equipment Disclaimer

Smart Pool controls real physical pool equipment remotely. Commands may cause equipment to start, stop, or change settings. You are solely responsible for the safe operation of your pool and all connected equipment. Never rely solely on a voice assistant or remote app for safety-critical operations.

No Warranty

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that commands will execute as expected.

Third-Party Dependency

Smart Pool depends on third-party cloud APIs maintained by pool equipment manufacturers. These may change or be discontinued without notice. Smart Pool is not liable for service interruptions caused by third-party API changes.

This Third-Party Integration Policy establishes the legal basis, user-consent framework, device capabilities, and data-handling commitments governing Smart Pool's integrations with smart home platforms including Google Home, Amazon Alexa, and Apple HomeKit.

1. Nature of Integration

Smart Pool is an independent third-party application. It is not a Pentair-branded product, not a partner of Pentair, Zodiac Group, or Hayward Industries, and is not endorsed or sponsored by any pool equipment manufacturer. No formal partnership agreement with any manufacturer is required or claimed.

Smart Pool accesses pool-automation cloud services through user-delegated credentials — the pool owner's own manufacturer account credentials — acting as the user's authorized agent. This is the same model used by other widely-deployed certified smart home applications.

2. Authorization Framework

The authorization chain for every connected user is as follows:

1. The pool owner holds a valid manufacturer account under the relevant manufacturer's Terms of Service (Pentair ServiceConnect, iAquaLink, Hayward, or ScreenLogic).
2. The pool owner installs Smart Pool and actively chooses to connect their pool system after reviewing an explicit consent screen.
3. The pool owner provides their own manufacturer credentials directly within the Smart Pool app. These are transmitted over TLS and used exclusively to authenticate against the manufacturer's API on the owner's behalf.
4. Smart Pool acts as the owner's authorized agent, using the same API endpoints as the manufacturer's own mobile application.
5. When the user enables a smart home platform integration (Google Home, Alexa, Apple Home), a second explicit consent screen is shown and the consent is recorded.

Authorization rests with the account-holding pool owner, not with Smart Pool. No manufacturer authorization letter is required.

3. Supported Platforms — Legal Basis

• Pentair IntelliCenter® — Pentair ServiceConnect Terms & Conditions, Section 4(d) explicitly permits users to "initiate the communication, transfer and exchange of certain information between the Service and certain software, devices or systems owned and operated by Third Parties."
• Pentair ScreenLogic® — Users authenticate via the published ScreenLogic remote gateway using their system name and PIN, the same mechanism used by the official ScreenLogic Connect app.
• Jandy iAquaLink® — Users authenticate via the Zodiac Group iAquaLink cloud service using their own account credentials, as permitted by iAquaLink's Terms of Service.
• Hayward OmniLogic® / OmniHub® — Users authenticate via the Hayward cloud service using their own account credentials, as permitted by Hayward's Terms of Service.

4. User Consent Framework

Smart Pool collects affirmative, informed consent at two points:

• Manufacturer connection: Before any credentials are entered, the user is shown a consent screen identifying what access is being granted and for what purpose.
• Smart home platform integration: Before enabling Google Home, Alexa, or Apple Home, the user is shown a dedicated consent screen identifying which devices will be visible and what commands will be permitted. The user's consent (timestamp and platform) is recorded and retained for audit purposes.

Users may revoke any integration at any time via the app's Settings screen, which immediately terminates the data-sharing session with that platform.

5. Devices & Capabilities

Smart Pool exposes the following device types to connected smart home platforms:

• Pool — Thermostat (temperature reporting, setpoint control, on/off)
• Spa — Thermostat (temperature reporting, setpoint control, on/off)
• Pool Light — Switch (on/off)
• Spa Light — Switch (on/off)
• Jets — Switch (on/off)
• Blower — Switch (on/off)
• Waterfall — Switch (on/off)
• Spillway — Switch (on/off)

All device state is read in real time from the manufacturer's cloud at query time. Commands are immediately forwarded to the manufacturer's cloud and confirmed to the platform.

6. Data Handling

• Credentials — Manufacturer credentials are transmitted over TLS and stored encrypted at rest using AES-256. They are used exclusively to authenticate against the manufacturer's API.
• Device state — Temperature, setpoints, and equipment status are retrieved in real time and not stored persistently beyond the active session, except for heating history used to compute heating ETAs.
• Platform tokens — OAuth tokens for smart home platforms are stored encrypted and used only to maintain the authorized session for the consenting user.
• Data sharing — Smart Pool does not sell user data. Data is shared with smart home platforms only to the extent necessary to fulfill device query and control requests for the authenticated user.
• Deletion — If a user revokes a platform integration or deletes their account, all platform OAuth tokens are immediately invalidated and deleted. Full account deletion is available via in-app Settings or by emailing info@smart-pool.ai.

7. Platform Certifications

• Amazon Alexa — Certified & live. The same authorization framework described in this document was reviewed and approved by Amazon.
• Apple App Store — Approved & released (iOS & iPadOS).
• Google Play Store — In beta (Android, closed testing).
• Google Home — Certification submitted April 2026.
• Apple HomeKit — In development.

8. Contact & Document Reference

For questions regarding this policy or to request the formal PDF version of this document (SP-INT-2026-001):
info@smart-pool.ai  •  Download PDF →